If you experience any problem with your order, please contact us immediately so that we may correct it. 
We want you to be completely satisfied with your purchase. Call us at 248-680-9766

Please note that we cannot accept damaged, washed, or used (worn) merchandise. Returns for refunds must include a receipt. All returns and exchanges must be made within 21 days of purchase. Jerseys with names and numbers, jewelry, collectibles and autographed items are non-returnable. This includes jerseys with the names and numbers of current and past players. 

Ship all returns or exchanges to:
The Goalie's Den, 1977 E. Wattles Rd., Suite J., Troy, MI 48085. 
All returns and exchanges must meet the following criteria:  
All returns and exchanges must be accompanied with a receipt and be made within 21 days of the date of purchase.  
All sales are final on any Sale item.  

The Goalie's Den will not accept returns or exchanges if: 
The item has obviously been worn 
Smells of Cologne, perfume, smoke, or any other odors 
Visible stains, marks, burns, snags, or any other blemishes o Alterations or modifications of any kind 
Price tags that are removed, altered or damaged 
Other tags that are removed, altered or damaged 
A jersey/T-shirt was ordered with a player name and number on it 

No shipping costs will be refunded for returns or exchanges. Additionally, if you are exchanging your item, you will be charged for shipping the replacement item. If a returned order received free outbound shipping and the returned amount makes the order total fall below the dollar amount that originally made it eligible for free shipping, a shipping fee will be assessed when the item(s) is returned.

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